Senior Technical Support Engineer – Elastic Cloud Storage
Cork, Co. Cork, Ireland
EUR 39K-57K (estimate) Senior-level Full Time
Tasks
- Analyze customer issues identify causes recommend solutions document problems
- Contribute to problem resolution databases and assist on complex cases
- Maintain closed loop communication for issue resolution status
- Resolve technical issues using diagnostic procedures
- Share knowledge lead problem recreation and failure analysis
- Support customer cases via phone email and online channels
Perks/Benefits
- N/A
Skills/Tech-stack
Backup and archiving | Cisco | Enterprise networking | Kubernetes | Linux | Networking | Remote diagnostics | Troubleshooting | VMware
Education
Related jobs
-
AI Governance | Apps Script | Artificial Intelligence | Automation | CRMRemote work | Social events | Training and developmentSenior-level Full TimeDublin, Dublin11h ago
-
Bash | Cloud platform | Data Ingestion | Data Processing | DockerAsynchronous culture | Flexible management approach | Portfolio and LinkedIn sharing during application | Remote-friendly, distributed teamMid-level Full TimeDublin, Ireland2d ago
-
AWS | Azure | Backend Development | C++ | Cloud platformConference access | Equity opportunities | Flexible working hours | Fully remote work | Health, dental, vision benefitsSenior-level Full TimeIreland R4d ago
-
AWS | Access Control | Access Management | Airflow | CI/CDCareer growth | Equity participation | Flexible work arrangements | Fully remote | High ownership and autonomyMid-level Full TimeIreland R4d ago
-
API Integration | AWS | Agile | Angular | EmbeddingsFlexible work options | Hybrid work environment | Inclusive culture | Professional development opportunitiesMid-level Full TimeDublin - Frame, Ireland R5d ago
-
AI Native SW Engineer EUR 39K-57KAgent Orchestration | Anthropic API | Autogen | Braintrust | CI/CDEntry-level Full TimeDublin, 1 Grand Canal Square, Ireland6d ago
-
AI Engineer USD 95KAWS | Agent Frameworks | Azure | Crossplane | Function CallingHybrid work | Professional development opportunities | Remote flexibility | Supportive leadershipMid-level Full TimeDublin - Frame, Ireland R6d ago
-
Data Platform Engineer - Cybersecurity EUR 70K-105KAWS | AWS CloudFormation | Access Management | Alerting | AnsibleBlameless postmortems | Flexible work schedule | Hybrid work model | Remote work optionMid-level Full TimeIreland, Dublin6d ago
-
Associate TSE II EUR 61K-96KAWS | Application Architecture | Automation | Backup | BenchmarkingHybrid workingMid-level Full TimeDublin, Ireland6d ago
-
Data Platform Engineer - Data License Plus EUR 72K-98KASM | Alerting | Ansible | Auditing | Backup and RecoverySenior-level Full TimeDublin6d ago
-
Datadog | Debugging | Distributed Systems | GPU Computing | GitHub ActionsFlexible work environment across Europe | Fully remote work | High ownership role | Professional growth opportunitiesSenior-level Full TimeIreland R6d ago
-
C++ | Cloud infrastructure | Control Systems | Data Pipelines | DeploymentCompany-provided laptop | Equity participation | Flexible stipends | Fully remote work | Health insuranceSenior-level Full TimeIreland R6d ago
-
Bash | Cloud infrastructure | Data Ingestion | Data Processing | DockerAsynchronous culture | Laid-back atmosphere | Supportive teamMid-level Full TimeCork, Ireland6d ago
-
SIEM Data Engineer, Assistant Vice President EUR 71K-107KCSV | Cloud Storage | Cribl Stream | Data Enrichment | Data NormalizationEmployee networks | Flexible work/life support | Hybrid work | Inclusive development opportunities | Paid volunteer daysExecutive-level Full TimeKilkenny, Ireland7d ago
-
Senior Software Engineer EUR 71K-107KAWS | AWS CodePipeline | Airflow | Apache Beam | Atlassian ConfluenceBirthday day off | Buy and sell holiday | Contributory pension | Cycle to work | Dining and leisure discountsSenior-level Full TimeIRL - Dublin, Ireland7d ago
-
Software Engineer EUR 42K-57KAPI Development | AWS | Cloud platform | Deep learning | Distributed SystemsRelocation benefitsMid-level Full TimeDublin LMR - Long Mile Works …7d ago
-
Software Engineer (Data Governance) EUR 65K-65KAPI Development | Amazon QuickSight | Amazon Redshift | Apache Airflow | Apache DruidMid-level Full TimeDublin7d ago
-
Cloud infrastructure | Data Modeling | Data Pipelines | Distributed Systems | GoCompany-provided equipment | Continuous learning | Flexible working hours | Fully remote | Health insuranceSenior-level Full TimeIreland R7d ago
-
Quantitative Developer – Data Infrastructure EUR 69K-90KAWS | Amazon S3 | Apache Arrow | Automation | BashSenior-level Full TimeDublin, Ireland8d ago
-
Technical Services Engineer - Partners EUR 53K-67KAWS | Active Directory | Application troubleshooting | Authentication | AzureGenerous parental leave | Hybrid work model | Mentoring and onboardingMid-level Full TimeDublin, Ireland8d ago
-
GenAI Engineer (m/w/d) EUR 54K-54KAPIs | AWS Bedrock | Azure OpenAI | Data Engineering | Data PipelinesCompany events | Company pension plan | Employer-sponsored training | Health programs | HomeofficeEntry-level Full TimeMünchen, Münster, Karlsruhe8d ago
-
Staff Machine Learning Engineer EUR 70K-92KAutoEncoder | C++ | CNN | CPU | Edge AIHybrid work | Remote option for other geographies | Work from office 3 days per weekSenior-level Full TimeDublin, Ireland8d ago
-
Quantitative Developer – Compute & ML Platform EUR 72K-98KApache Arrow | Apache Spark | Bash | CI/CD | Columnar DatabaseSenior-level Full TimeDublin, Ireland9d ago
-
Senior-level Full TimeDublin, Ireland9d ago
-
Software Senior Engineer (Performance) EUR 82K-124KAI | API Design | Anomaly Detection | C# | C++Bonus programs | Career development opportunities | Employee benefits | Employee resource groups | Flexible work arrangementsSenior-level Full TimeCork, Co. Cork, Ireland12d ago