Voice Product Analytics - Associate
Wilmington, DE, United States
USD 105K-150K (estimate) Senior-level Full Time
Tasks
- Analyze customer journeys and friction points
- Apply trend analysis and segmentation
- Build dashboards and visualizations
- Create hypothesis driven analyses
- Design tests and pilots and evaluate outcomes
- Develop analytics data pipelines
- Develop and report KPIs and performance metrics
- Document data lineage
- Partner with stakeholders to define success measures
- Prepare executive presentations
- Quantify business cases and expected benefits
- Scope analytics work
- Turn complex data into insights
Perks/Benefits
- Backup childcare
- Financial coaching
- Health care coverage
- Mental health support
- Onsite health and wellness centers
- Retirement savings plan
- Tuition reimbursement
Skills/Tech-stack
Agile delivery | Alteryx | Amazon Web Services | Apache Spark | Cloud Computing | Dashboarding | Dashboards | Data Development | Data Lineage | Data Mining | Data Transformation | Data Visualization | Data integration | Hive | KPI Development | Kanban | Machine Learning | Python | R | Relational databases | SQL | Scrum | Segmentation | Statistical modeling | Tableau | Trend analysis | Web Services
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
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