Fulfillment Operations Team Leader
1215 N Landing Way, Renton, WA 98057-5521, United States
USD 54K-90K Senior-level Full Time
Tasks
- Analyze fulfillment reporting and resolve gaps
- Assume leadership on duty responsibilities
- Deliver guest experience commitments
- Ensure compliance with federal state and local laws
- Ensure food safety compliance
- Ensure order fulfillment to delivery and freshness standards
- Evaluate and recommend candidates for open roles
- Execute merchandise protection strategies
- Execute physical security processes
- Follow safe and secure training for key carrier responsibilities
- Lead pickup and ship from store workload
- Manage emergency and compliance needs
- Order and stock supplies
- Plan daily workload for team
- Provide coaching and performance feedback
- Report investigate injuries and manage incident response
- Review metrics and identify improvement opportunities
- Set goals for quality accuracy and timeliness
- Support order pickup and drive up duties
- Support team onboarding and skill development
- Train team on guest experience standards
Perks/Benefits
- 401k
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Long-term disability
- Paid Holidays
- Paid sick leave
- Paid vacation
- Short-term disability
- Vision insurance
Skills/Tech-stack
Cash handling | Compliance Management | Delivery operations | Employee training | Food handling | Food safety | Guest service | Interviewing | Inventory Management | Merchandise Protection | Metrics Analysis | Operational reporting | Order fulfillment | Performance Coaching | Physical security | Pickup and delivery operations | Process Improvement | Retail Operations | Safety Compliance | Team leadership | Workload Planning
Education
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