Field Bioinformatics Application Scientist – CSD Next-Generation Sequencing (NGS)
Italy - Milan - Via San Bovio 1-3, Segreen Business Park - Remote
R
EUR 40K-64K (estimate) Entry-level Full Time
Tasks
- Build maintain customer documentation
- Document and communicate updates
- Escalate high severity issues
- Own customer cases end-to-end
- Participate in product training
- Partner with internal teams with technical summaries
- Prioritize and triage support cases
- Provide advanced helpdesk support for NGS workflows
- Reproduce issues and identify root cause
- Support customer training sessions
- Troubleshoot complex workflow issues
Perks/Benefits
Skills/Tech-stack
Bioinformatics | Customer support | Linux | NGS workflows | Next-Generation Sequencing | Python | R | Technical documentation | Troubleshooting
Education
Related jobs
-
Data Analysis | Data cleaning | Exploratory Data Analysis | Feature Engineering | GenAIFlexible schedule | Part-time hours | Project based workMid-level FreelanceItaly - Remote R15h ago
-
C# | MATLAB | NumPy | Pandas | PythonFreelance project-based work | Part-time engagementSenior-level FreelanceItaly - Remote R2d ago
-
Junior Data Scientist - Bending Spoons GBP 85K-250KData Analysis | Data Pipelines | Experiment design | Language Processing | Machine LearningFlexible hours | Health insurance | Learning and training | Parental support | Relocation packageEntry-level Full TimeMilan, Lombardy, Italy - Remote R7d ago
-
Automation | Machine Learning | Model Governance | Pricing algorithms | PythonCollaborative environment | Flexible benefits | Professional growth opportunities | Remote work flexibilityMid-level Full TimeItaly R15d ago
-
AI Algorithms | Agile methodology | Anomaly Detection | C++ | ChemistryFlexible hours | Remote work | Travel opportunitiesSenior-level Full TimeIT-FI-FLORENCE-VIA FELICE MATTEUCCI 2, Italy R19d ago
-
Business Analytics | Data Processing | Feature Engineering | Machine Learning | MatplotlibFlexible schedule | Impact on AI development | Project experience | Remote workMid-level FreelanceItaly - Remote R28d ago
-
Data Processing | Data Visualization | Feature Engineering | GenAI | LLMsFlexible hours | Impactful projects | Professional development | Remote workMid-level FreelanceItaly - Remote R28d ago