Fulfillment Lead - Romeoville, IL
Tasks
- Coach and mentor technicians
- Conduct onboarding and training
- Ensure order picking packing and shipping
- Ensure prescription fulfillment accuracy
- Escalate issues to pharmacy leadership
- Improve workflows and systems
- Lead pharmacy technicians
- Maintain inspection-ready workspace
- Manage shift staffing
- Monitor quality and safety compliance
- Oversee Technician performance
- Prepare for inspections
- Resolve daily operational issues
- Support order processing and technician duties
- Troubleshoot pharmacy automation equipment
Perks/Benefits
- 401k match
- Fertility benefits
- Flexible PTO
- Healthcare and Dependent Care FSA
- Medical/Dental/Vision insurance
- Mindfulness counseling and fitness resources
- OneMedical membership
- Paid parental leave
- Pet insurance
- Student loan refinancing
- Wellbeing and Learning Growth reimbursements
Skills/Tech-stack
Automation equipment | Employee Coaching | Operating procedures | Order picking | Packing | Performance Evaluation | Pharmacy Automation Equipment | Pharmacy automation | Prescription fulfillment | Quality management | Regulatory Compliance | Safety Compliance | Scheduling | Shipping | Standard Operating Procedures | Team leadership | Warehouse Operations | Workflow Optimization
Education
Associate Degree | Bachelor of Science | High School Diploma
Roles
Fulfillment | Fulfillment Lead | Lead | Pharmacy Fulfillment Lead
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