Fulfillment Operations Manager
Tasks
- Communicate SOPs
- Drive operational analytics and insights
- Ensure EDI order processing
- Identify and mitigate operational risks
- Manage SLAs and exception management
- Manage inventory and order processing
- Manage operational projects
- Monitor carrier network performance
- Optimize carrier performance with 3PLs
- Oversee fulfillment execution
- Oversee operations initiatives
- Report weekly monthly quarterly and annual metrics
- Review and improve internal processes
- Support day-to-day operations
Perks/Benefits
- 401k match
- Cell phone stipend
- Comprehensive medical, dental, vision
- FSA program
- Flexible PTO
- Free lunch
- Free product subscription
- Fully remote
- Internet stipend
- Learning and development stipend
- Meditation app membership
- Pet insurance discounts
- Quarterly bonus program
- Wellness breaks
- Wellness stipend
Skills/Tech-stack
3PL Management | Analytics | Carrier Management | Chain management | Documentation | EDI | Ecommerce | Exception management | Fulfillment management | Inventory Management | Key Performance Indicators | Magento | Operational Risk | Operational Risk Management | Order processing | Performance indicators | Process Improvement | Project Management | Risk Management | Salesforce | Service Level | Service Level Agreement | Skubana | Supply Chain | Supply Chain Management | Transportation Management
Education
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