Fulfillment Operations Team Leader - Oklahoma City, OK
5400 N May Ave, Oklahoma City,OK 73112-5407, United States
USD 40K-68K Senior-level Full Time
Tasks
- Create plans with direct leader
- Deliver guest experience commitments
- Drive fulfillment goals and support sales growth
- Ensure quality, accuracy, and timeliness
- Evaluate and recommend candidates
- Follow food safety guidelines
- Handle store emergencies and compliance needs
- Lead pickup and ship from store workload
- Model physical security processes
- Observe team performance and provide feedback
- Order and stock supplies
- Plan daily workload to meet priorities
- Review fulfillment reporting and resolve gaps
- Review metrics and identify opportunities
- Support guest services including cash operations and pickup
- Support merchandise protection strategies
- Support safety and compliance culture
- Train and coach team members on guest experience standards
- Use workload planning tools to fulfill orders
Perks/Benefits
- 401k
- Dental insurance
- Employee discount
- Health benefits
- Life insurance
- Long-term disability
- Paid Holidays
- Paid sick leave
- Paid vacation
- Short-term disability
- Vision insurance
Skills/Tech-stack
Cash handling | Coaching | Food safety | Guest service | Handheld scanners | Interviewing | Inventory Management | Performance Evaluation | Physical security | Process Improvement | Recruiting | Retail sales | Safety Compliance | Team leadership | Workload Planning
Education
Regions
Countries
States
Cities
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