Fulfillment Specialist (Remote)
Tasks
- Collaborate with finance on order issues
- Collaborate with finance on return issues
- Coordinate warehouse dispatch
- Handle shipment escalations and exceptions
- Initiate refurbishment process
- Process customer returns
- Process incoming orders
- Provide order status updates
- Receive and categorize returns
- Support inbound shipments
- Support operations projects
- Support outbound shipments
- Validate purchase order contents
Perks/Benefits
- Commuter benefits
- Expanded mental health support
- Flexible PTO
- Flexible spending account
- Health savings account
- Healthy lunches provided daily
- Paid Holidays
- Paid parental leave
- Professional development stipend
- Wellness & fitness benefits
Skills/Tech-stack
Customer communication | Email etiquette | Netsuite | Order Management | Order entry | Order processing | Phone communication | Purchase Order Management | Purchase order | Return Management | Sales Order | Sales Order Entry | Salesforce | Shipment coordination | Warehouse coordination
Education
N/A
Roles
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