Fulfillment Support Supervisor, Full Time - Lenox Square
Atlanta, GA, United States
USD 35K-36K (estimate) Entry-level Full Time
Tasks
- Drive store NPS for packed orders
- Ensure fulfillment metrics meet company compliance standards
- Ensure onboarding training and orientation completion
- Execute fulfillment audit standards
- Maintain clean safe fulfillment environment
- Model packing behaviors and provide feedback
- Partner with store leaders to execute shared fulfillment functions
- Plan workload using forecasts and workload projection tools
- Redirect team when packing expectations not met
- Review and audit outgoing packages
- Schedule self and staff to meet workload hours
- Serve as subject matter expert for fulfillment applications and devices
- Supervise fulfillment tasks and staff allocation
- Support workload planning meetings and strategy development
- Train and lead pick and pack teams
Perks/Benefits
- Colleague resource groups
- Employee assistance program
- Merchandise discounts
- Performance bonus
- Referral bonus
- Sales commissions
- Volunteer opportunities
Skills/Tech-stack
Compliance Monitoring | Customer Experience | Data Analysis | Forecasting | Inventory Movement | NPS | Order fulfillment | Pick and Pack | Process Improvement | Quality Assurance | Retail Operations | Scheduling | Training | Workload Planning
Education
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