Business Intelligence Engineer, Amazon Customer Service
Tasks
- Build production data pipelines for diagnostic workloads
- Build transcript prototyping infrastructure for self service
- Design end to end data models for KPI reporting
- Implement monitoring and alerting for production pipelines
- Integrate pipelines with customer service data infrastructure
- Productionize LLM diagnostic outputs into refreshable datasets
- Scale analytics prototypes into certified production pipelines
- Support automated why narratives for executive reviews
Perks/Benefits
- N/A
Skills/Tech-stack
AWS EC2 | AWS Lambda | Amazon DynamoDB | Amazon QuickSight | Amazon Redshift | Amazon S3 | Data Ingestion | Data Modeling | Data Warehousing | ETL | MATLAB | NoSQL | Python | R | SAS | SQL | Statistical Analysis | Tableau
Education
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