Customer Implementation Manager, AI Solutions
Tasks
- Build scalable onboarding processes from sales to implementation
- Coach implementation specialists on conversational design prompt optimization and automation
- Conduct customer discovery sessions
- Configure AI prompts workflows and routing logic
- Configure greetings business hours and transfers
- Design deterministic conversational flows
- Develop implementation playbooks documentation and technical standards
- Drive customer adoption and go lives
- Establish prompt engineering and AI workflow best practices
- Evaluate AI outputs and refine prompts
- Improve implementation quality speed and operational efficiency
- Integrate prebuilt tools APIs and platform integrations
- Lead AI implementation team
- Resolve escalations and complex implementation issues
- Review AI configurations for quality consistency and scalability
- Test AI prompts workflows and experiences
- Train customers on AI solution management
- Translate requirements into AI solution designs
Perks/Benefits
- 401k match
- Dental insurance
- Dependent care FSA
- Disability insurance
- Flexible time off
- Health insurance
- Health savings account
- Holiday pay
- Life insurance
- Paid parental bonding leave
- Paid sick time
- Paid time off
- Telemedicine coverage
- Vision insurance
Skills/Tech-stack
API Integration | Cloud Applications | Conversational AI | Conversational Design | Customer Onboarding | Customer implementations | Enterprise Customer Implementations | Integration Troubleshooting | Language Models | Large Language Models | Prompt Optimization | Prompt engineering | Routing logic | SaaS implementation | Testing and iteration | Workflow automation
Related jobs
-
Software Engineer, Embedded Agentic AI USD 170K-210KAgent Orchestration | Agent systems | C# | C++ | Cloud PlatformsDisability benefits | Equity awards | Health insurance | Life insurance | Paid time offEntry-level Full TimeSan Jose, California6h ago
-
Senior Applied AI Engineer USD 205K-238KAgentic Methodologies | Agentic Workflows | Deep learning | Fine Tuning | Generative AIFamily planning support | Flexible time off | Lifestyle stipend | Mental health support | Paid parental leaveSenior-level Full TimeSan Francisco, CA R10h ago
-
Application Software Engineer, Applied AI USD 125K-200K.NET | A/B | A/B Testing | AI Observability | Agent Orchestration401k plan | Company shuttles | Employee stock purchase plan | Life insurance | Long-term disability insuranceSenior-level Full TimeRedmond, WA11h ago
-
Application Software Engineer, Applied AI USD 160K-225K.NET | A/B | A/B Testing | AI Observability | Agent OrchestrationBackground check required | Extended hours weekends as needed | Onsite work requiredSenior-level Full TimeCape Canaveral, FL11h ago
-
Application Software Engineer, Applied AI USD 125K-160K.NET | A/B | A/B Testing | Agent Orchestration | Agentic Systems401k retirement plan | Life insurance | Long-term disability insurance | Medical/Dental/Vision insurance | Paid HolidaysSenior-level Full TimeVandenberg, CA11h ago
-
Application Software Engineer, Applied AI USD 160K-225KA/B | A/B Testing | Agent Orchestration | Agentic Systems | AngularOnsite workSenior-level Full TimeStarbase, TX11h ago
-
Application Software Engineer, Applied AI USD 160K-225KA/B | A/B Testing | AI Observability | Agent Orchestration | Agentic SystemsCollaborative team environment | Extended hours weekends as needed | Onsite workSenior-level Full TimeMcGregor, TX11h ago
-
Application Software Engineer, Applied AI USD 160K-225K.NET | A/B | A/B Testing | Agent Orchestration | Agentic SystemsOnsite workSenior-level Full TimeBastrop, TX11h ago
-
Application Software Engineer, Applied AI USD 125K-160K.NET | A/B | A/B Testing | Agent Orchestration | Agentic Systems401k plan | Disability insurance | Life insurance | Medical, dental, and vision coverage | Paid HolidaysSenior-level Full TimeHawthorne, CA11h ago
-
Senior AI/LLM Engineer USD 179K-201KAPI Development | CI/CD | Embeddings | Fine Tuning | Guardrails401k match | Dental insurance | Health insurance | Remote work | Vision insuranceSenior-level Full TimeRemote (US/Canada) R12h ago
-
Staff Software Engineer (Tech Lead) USD 180K-230KBigQuery | Cloud Run | Cloud platform | Distributed Systems | Docker401k company match | Flexible PTO | GitHub | Health savings account | Hybrid workSenior-level Full TimeUnited States - Remote R12h ago
-
API Integration | Agent Frameworks | Artificial Intelligence | Automation | Code AutomationSenior-level Full TimeEl Segundo, CALIFORNIA, United States14h ago
-
Staff Machine Learning Engineer, Personalization USD 227K-324KA/B | A/B Testing | Airflow | B testing | BigQuery401k retirement plan | Flexible holidays | Health insurance | Meal allowance | Paid parental leaveSenior-level Full TimeNew York, NY14h ago
-
Consultant – Compliance Data Science & AI USD 82K-104KAWS | Azure | Cloud platform | Dashboards | Data Pipelines401k match | College savings program | EAP | Generous PTO | HSA and FSA optionsMid-level Full TimeCharlotte, NC, United States14h ago
-
AI Solutions Architect USD 150K-185KAPI Integration | AWS | Agent Orchestration | EDI | ERP401k match | Life insurance | Long-term disability | Medical/Dental/Vision insurance | Paid time offSenior-level Full TimeChicago, IL, United States R14h ago
-
Consultant- Marketing Data Science & AI USD 98K-122KAWS | Azure | Cloud platform | Clustering | Data Engineering401k match | Cell phone stipend | Employee assistance program | FSA | HSAMid-level Full TimeSan Francisco, CA, United States14h ago
-
Consultant- Marketing Data Science & AI USD 82K-104KAWS | Anthropic | Azure | Cloud Computing | Data Engineering401k match | Medical/Dental/Vision | Paid parental leave | Paid time off | Professional development programsMid-level Full TimeCharlotte, NC, United States14h ago
-
Senior Team Leader, AI Engineering USD 200K-280KAgentic Systems | Artificial Intelligence | Evaluation | GraphQL | Human-in-the-loop401k matching | Commuter benefits | Health, dental & vision plans | Lunch daily | Snacks and coffeeSenior-level Full TimeSan Francisco, CA, Washington, D.C., New … R15h ago
-
Senior AI/ML Backend Engineer USD 145K-215KAWS Bedrock | Anthropic API | Async Programming | Celery | DockerSenior-level Full TimeUnited States16h ago
-
Machine Learning Engineering Manager, Personalization USD 184K-262KDeep learning | Engineering leadership | Experimentation | Generative AI | Language Models401k retirement plan | Flexible holidays | Health insurance | Meal allowance | Paid parental leaveMid-level Full TimeNew York, NY16h ago
-
Staff Product Manager, Embedded USD 280K-350KAPI | API Design | API Integration | Data Modeling | Developer experienceHybrid work | Remote work up to four weeks per yearSenior-level Full TimeNew York, New York, United States R16h ago
-
Staff Product Manager, Embedded USD 280K-350KAPI Design | API Integration | Data Modeling | Developer experience | Distributed SystemsHybrid work environment | Remote work up to four weeks per yearSenior-level Full TimeSeattle, Washington, United States R16h ago
-
AI Engineer — GTM Analytics USD 146K-201KAgents | CI/CD | Databricks Jobs | Delta Lake | EvaluationSenior-level Full TimeUnited States17h ago
-
ServiceNow Senior Technical Consultant - AI USD 176K-308KA/B | A/B Testing | AI Agents | AI Control Tower | AI Orchestrator401k | Medical, dental, and vision insurance | Paid Holidays | Paid parental and caregiver leave | Paid time offSenior-level Full TimeUnited States17h ago
-
AI Engineer USD 125K-150KAPI Integration | AWS | Amazon Bedrock | Evaluation Pipelines | LLM APIs401k employer match | Access to venue events | Barista onsite | Company holidays | Free lunch onsiteMid-level Full TimeBrooklyn, NY 1123218h ago