GenAI Tools Support Engineer - Vibe Code (Claude, Cursor, Copilot)
Tasks
- Build and maintain internal knowledge base
- Configure Microsoft 365 Copilot extensibility
- Deploy and configure AI development tools
- Diagnose authentication and connectivity failures
- Enforce data loss prevention and compliance guardrails
- Ensure governance standards for enterprise data
- Evaluate and test tool updates before rollout
- Integrate AI tools with developer toolchains
- Maintain audit logs for AI tool usage
- Maintain enterprise licenses and seat provisioning
- Manage SSO SAML integrations and access controls
- Monitor tool health and coordinate vendor escalations
- Provide Tier 2 and Tier 3 support for GenAI issues
- Provide onboarding and enablement programs
- Set up AI agents and connectors for automation
- Support quarterly compliance reviews
- Track adoption metrics and report to leadership
Perks/Benefits
- 401k match
- Dental insurance
- Employee stock purchase plan
- Medical insurance
- Paid Holidays
- Paid vacation
- Vision insurance
Skills/Tech-stack
Audit Logging | Azure | Azure DevOps | Claude Code | Claude Cowork | Copilot Studio | Cursor | DLP | Data Loss Prevention | Data loss | Entra ID | GitHub Copilot | GitHub Enterprise | Graph API | ISO 27001 | JavaScript | JetBrains | Jira | Loss prevention | MCP | Microsoft 365 | Microsoft 365 Copilot | Microsoft Entra | Microsoft Entra ID | Microsoft Teams | Model Context Protocol | OAuth | Okta | Prompt engineering | Python | RAG | REST API | SAML | SCIM | SOC 2 | SSO | Studio Code | Visual Studio | Visual Studio Code | Webhooks
Education
Roles
Engineer | IT | IT Support | IT Support Engineer | IT Systems Engineer | Support Engineer | Systems Engineer
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