General Manager - Pullman Khao Lak Resort

Tasks

• Address guest concerns
• Analyze market trends and competition
• Build stakeholder relationships
• Conduct performance reviews and employee development
• Develop strategies to maximize occupancy and revenue
• Maintain guest service standards
• Manage and motivate department heads
• Oversee financial performance
• Oversee maintenance safety and compliance
• Provide strategic leadership for resort operations

Perks/Benefits

• Career growth opportunities
• Corporate Social Responsibility participation
• ESG activities
• Employee discount on Accor hotels
• Learning and development programs

Skills/Tech-stack

Budgeting | Compliance Management | Cost Control | Customer Service | Financial Analysis | Occupancy Optimization | Operations Management | Profit and Loss | Revenue Management | Risk Management | Sales Management