Ticketing and Fulfillment Support Specialist

Tasks

• Analyze booking issues
• Book reservations
• Collect missed commissions
• Coordinate with booking tool vendor
• Handle ARC requirements
• Maintain airline regulation knowledge
• Maintain airline route knowledge
• Manage PNR
• Manage schedule changes
• Perform quality control
• Process exchanges
• Provide reservations support by email
• Provide reservations support by phone
• Review debit memos
• Set booking priorities
• Ticket airline bookings
• Validate commissions

Perks/Benefits

• Discounted employee travel options
• LinkedIn Learning webinars
• Meal tickets
• Medical insurance
• Paid time off
• Transportation allowance

Skills/Tech-stack

ARC Compliance | Airline Ticketing | Commission Reconciliation | Debit Memo | Debit Memo Processing | PNR management | Quality Control | Reservation Support | Sabre GDS