Internal Systems Engineer (Applied AI)
Tasks
- Build AI powered tools and agents
- Build CI CD regression testing for AI systems
- Build agentic workflow templates and approved patterns
- Build and maintain internal software integrations and automations
- Collaborate with business stakeholders to translate workflows into applications
- Create Freshdesk widgets and ticket automation features
- Design RAG pipelines for knowledge retrieval
- Develop shared agent platform deployment infrastructure
- Host deploy and maintain internal apps and tools
- Implement REST API connectors between SaaS platforms
- Integrate applied AI into customer operations workflows
- Monitor and observe AI systems in production
- Set up LLM evaluation and quality testing pipelines
Perks/Benefits
- 401k
- Catered lunch
- Flexible PTO
- Flexible spending accounts
- Great coffee
- Gym reimbursement
- Medical/Dental/Vision insurance
- Snack bar
- Therapy coaching sessions
Skills/Tech-stack
Agentic Workflows | CI/CD | DAG | Freshdesk | Gitbook | JavaScript | Jira | LLM Evaluation | LLM orchestration | Langchain | Langgraph | Monitoring | Observability | Python | RAG | REST API | Regression testing | Salesforce | TypeScript | Zendesk
Education
N/A
Roles
AI | AI Engineer | Applied AI Engineer | Engineer | Internal Systems Engineer | Systems Engineer
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