IT Application & Analytics Professional (H/F)
Tasks
- Communicate with business stakeholders
- Configure and upgrade IT services
- Coordinate cross-functional teams
- Define scope and deliverables
- Ensure security and compliance
- Evaluate and recommend new tools and methodologies
- Gather business requirements
- Maintain release planning processes
- Maintain user satisfaction
- Manage IT projects
- Manage project risks and dependencies
- Oversee IT service lifecycle
- Perform monitoring and performance improvements
- Prioritize demand requests
- Provide user training and documentation
- Resolve incidents and support requests
Perks/Benefits
Skills/Tech-stack
Agile | Business Analysis | Change Management | Confluence | Documentation | IT service | IT service lifecycle | ITIL v3 | Incident Management | Jira | Performance Monitoring | Process Improvement | Project Management | Requirements Gathering | Risk Management | Scope definition | Security Compliance | Service Management | Service lifecycle | ServiceNow | User training
Education
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