IT Data Analyst - RDT Digital Operations and Reliability
Tasks
- Analyze metrics for continuous service improvement
- Analyze service data to identify automation opportunities
- Design and maintain operational performance dashboards
- Develop business cases for AI and AIOps initiatives
- Measure AI and automation ROI
- Present data insights to stakeholders and vendors
- Standardize Level 2 processes using data evidence
Perks/Benefits
- N/A
Skills/Tech-stack
AIOps | Automation | Continuous service improvement | Datadog | DevOps | ITIL | Machine Learning | Power BI | Python | SQL | Service Improvement | ServiceNow | Splunk | Tableau
Education
Roles
Analyst | Data Analyst | IT | IT Data Analyst
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