IT Support Coordinator - College of Engineering and Computer Science
Tasks
- Collaborate on research applications and emerging technologies
- Collaborate with TSG on deployments and operational initiatives
- Collect and analyze support data
- Coordinate daily IT support operations
- Diagnose and resolve end user device issues
- Maintain on-premises and cloud-based systems
- Maintain technical documentation and inventory records
- Support classroom and conference room technology
- Support operating systems applications networks and phone systems
- Support servers virtual environments endpoint management and applications
- Support special projects
- Travel to campus locations for IT support
Perks/Benefits
- Employee Educational Scholarship Program
- Employee assistance program
- Flexible Spending Plans
- Paid Holidays
- Paid time off
- Public service loan forgiveness program
- Retirement options
- Sick leave pool program
- Winter break
Skills/Tech-stack
AWS | Active Directory | Audio Visual | Bash | Cloud platform | DHCP | DNS | Digital Signage | Endpoint Management | Entra ID | Google Cloud | Google Cloud Platform | Group Policy | Instructional technology | Linux | MacOS | Microsoft Azure | Microsoft Entra | Microsoft Entra ID | Microsoft Intune | Networking Fundamentals | Powershell | Proxmox | Python | Server support | Telepresence | VMware | VMware Horizon | Virtual Desktop | Virtualization | Windows
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
Roles
Coordinator | IT | IT Support | IT Support Coordinator | Support Coordinator
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