Technical Support Engineer, AI Employees
Tasks
- Automate recurring support issues
- Build runbooks
- Configure AI workflows
- Create reproducible bug reports
- Debug across the stack
- Escalate platform bugs
- Integrate case management
- Provide Spanish and English support
- Query APIs
- Read logs
- Reproduce and resolve issues
- Trace requests through FastAPI services
- Triage production issues
- Tune routing and intake scripts
- Write scripts
Perks/Benefits
Skills/Tech-stack
API | Command Line | FastAPI | GCP | Kubernetes | Logging | Python | Real Time | Real-time Media | SMS | SQL | Telephony | TypeScript
Education
N/A
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