Data Analyst (Live Chat Channel Analytics)
Tasks
- Analyze live chat performance using SQL and Python
- Automate reporting and analysis workflows
- Communicate insights to stakeholders
- Design and maintain Tableau dashboards
- Ensure data quality and KPI alignment
- Identify trends and customer pain points
- Integrate conversational operational and customer data
- Perform data preparation and exploratory analysis
- Support OKR tracking
- Write advanced SQL and data transformations
Perks/Benefits
Skills/Tech-stack
Customer Journey | Customer journey analysis | Data Analysis | Data Preparation | Data Quality | Data Transformation | Databricks | Exploratory Data Analysis | Journey analysis | Product Analytics | Python | Reporting Automation | SQL | Tableau
Education
N/A
Roles
Related jobs
-
DAX | Data Cleansing | Data Enrichment | Data Governance | Data Mapping30 days vacation | Canteen subsidized lunch | Company pension | Flexitime | Free parkingEntry-level Full TimeBergkirchen, BY, Germany R8h ago
-
Werkstudent Audit Capture & AI Solutions (m/w/d) EUR 32K-40KArtificial Intelligence | Data Analysis | Data Management | Generative AI | Microsoft CopilotFlexible hours | Health days | International experience | Mentorship | Student network accessEntry-level Part TimeFrankfurt, DE13h ago
-
Data Analyst CRM EUR 55K-71KAWS QuickSight | CRM | Confluence | Data Modeling | Data QualityBenefits Pass | Company pension plan | External employee consulting | Flexible work | Health and wellness benefitsEntry-level Full TimeBerlin, BE, DE14h ago
-
AMM | Analytics automation | Business Intelligence | Cross-Chain | Cross-chain bridgingCross-functional collaboration | Fast-paced work culture | Influence strategic decisions | International work environment | Opportunity to build dashboardsMid-level Full TimeGermany1d ago
-
A/B | A/B Testing | B testing | DBT | Data AnalysisCareer development opportunities | Conference opportunities | Corporate events | Course training | English language trainingMid-level Full TimeGermany R1d ago
-
Data Analyst/ Editor (m/w/d) EUR 36K-45KDatenbanken | SQLFlache Hierarchien | Kollegiales Team | Strukturierte Einarbeitung | WeiterbildungsmöglichkeitenEntry-level Full TimeFrankfurt am Main, Germany (Hybrid) R1d ago
-
Data Analysis | English language | German Language | Microsoft Excel | Microsoft OfficeEntry-level Part TimeBöblingen, DE1d ago
-
HR Data Analyst (m/w/d) EUR 52K-65KAutomation | Data Governance | Data Quality | Data Visualization | Data cleaningCorporate benefits | Flexibles Gleitzeitmodell | Mental Health Programm | Urlaubstage | Work-life balanceMid-level Full TimeBerlin, Mitte4d ago
-
Dashboards | Data Analysis | Data Visualization | Python | SQLCommuter allowance | Company pension | Corporate benefits | Employee discounts | Home officeEntry-level Full TimeDüsseldorf, Nordrhein-Westfalen, Deutschland4d ago
-
CRM Data Analyst (m/w/d) EUR 56K-70KAI | Automation | CRM | Dashboarding | Data DeduplicationCompany pension plan | Deutschland ticket | Discounted parking | Hybrid work model | In house BaristaEntry-level Full TimeDusseldorf, EUROPE, Germany4d ago
-
(Junior) Product Data Analyst (m/w/d) EUR 40K-43KData Management | Data Quality | Data quality monitoring | ERP | ERP Updates30 days annual leave | Corporate discounts | EAP hotline access | Employer pension subsidy 20 percent | Flexible working hoursEntry-level Full TimeDE - Köln Office - PRD, …4d ago
-
Business Intelligence | Continuous Improvement | Data Analysis | Data Modeling | Data VisualizationInclusive work environmentEntry-level Part TimeDE002 Robert Koch Strasse, Germany4d ago
-
DAX | Data Modeling | Data Quality | Data Versioning | Data VisualizationCareer development | Food services | Health programs | Jobrad | Sport programsEntry-level InternshipAldersbach, DE, 945014d ago
-
Working Student for Data Analysis (m/f/d) EUR 40K-43KData Visualization | Python | Software testing | Statistical AnalysisDrinks | Football table | Fruits | Inclusive international team | Team eventsEntry-level Part TimeDEU-Saxony-Dresden-City Center, Germany4d ago
-
Data Analyst – Fraud & Financial Crime EUR 36K-50KCausal Inference | Data Visualization | Experiment design | Looker | MetabaseAdditional annual leave | Fitness and wellness memberships | Language apps | Personal development budget | Premium bank account subscription for employeeMid-level Full TimeBerlin R5d ago
-
Praktikum in der Logistik - Data & Analytics EUR 38K-38KAWS | Analytics Cloud | Analytics pipeline | Azure | Data Analytics PipelineHybrid work mode | International team collaborationEntry-level Full Time InternshipLohr am Main, BY, Germany R5d ago
-
Data Analyst - EA SPORTS FC EUR 50K-63KData Modeling | Elasticsearch | Microsoft Excel | NoSQL | OptimizationFlexible work schedule | Free games | Hybrid work | Medical insurance | Mental health supportMid-level Full Time地点：Köln, Germany5d ago
-
Data Analysis | Data Transformation | Data reporting | Microsoft ExcelAnnual leave | Childcare allowance | Company pension contribution | Discounts at canteen | EV charging accessEntry-level TemporaryDornach, Munich5d ago
-
Data Cleansing | Data Modeling | Data Transformation | Data Validation | Data VisualizationHybrid work arrangement | Training and documentation support | Travel up to 5 percentMid-level Full TimePleinfeld, BY, DE5d ago
-
AI Automation | Airflow | Amazon QuickSight | Amazon Redshift | Attribution ModelsCareer growth opportunities | Fully remote work | International collaborationSenior-level Full TimeGermany R5d ago
-
Business Analysis | C++ | Data Governance | Data Modeling | Data QualityMid-level Full TimeDE Winnenden ELC, Germany5d ago
-
Data Quality | Data cleaning | Incidence Rate Analysis | Loss Ratio | Loss Ratio AnalysisChristmas bonus | Company events | Corporate benefits program | Deutschlandticket | Employee support hotlineEntry-level Contract Part TimeCologne, Germany; Germany5d ago
-
Azure | Business Intelligence | CRM | DAX | DashboardingCareer development opportunities | Flexible working hours | International work environment | Mobile working option | Social benefitsMid-level Full TimeRatingen, NRW6d ago
-
AutoCAD | CAD | Data Analysis | Excel | Google SheetsCorporate discounts | Discount on company products | Discount on urban sports club membership | E-learning platform access | Employee meal discountsEntry-level Full Time Part TimeBerlin, BE, Germany6d ago
-
Data Analyst (m/w/d) EUR 54K-70KBusiness Intelligence | DAX | Data Analysis | Databricks | Google AnalyticsMid-level Full TimeLandkreis Böblingen6d ago