Senior/Strategic Digital Analytics Consultant - UK
Tasks
- Advise executive stakeholders
- Automate analytical workflows with AI
- Design recovery strategies for renewals
- Develop productized service offerings
- Drive strategic customer outcomes
- Establish benchmarks for value realization
- Identify and remediate account risks
- Lead enterprise domain activation
- Mentor consultants and enable the practice
- Optimize omnichannel experiences
- Synthesize quantitative insights into strategies
Perks/Benefits
- Business expense stipend
- Employee assistance program
- Employee referral program
- Enhanced parental leave
- Home office stipend
- Life assurance
- Paid time off
- Private medical insurance
- Stock options
Skills/Tech-stack
API Monitoring | Artificial Intelligence | Average Handle Time | Average handle time optimization | Call Center | Call center optimization | Customer Success | Data Analysis | Data Engineering | Data Validation | Digital analytics | Error analytics | Executive Communication | Experience Data | Experience data analysis | Language Models | Large Language Models | Omnichannel optimization | Reliability Engineering | SQL | Site Reliability | Site Reliability Engineering | Site observability | Time optimization | Workshop facilitation
Education
N/A
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