IN_Sr Associate_Chatbots / Voicebots_GCC_Advisory_Bangalore
Bengaluru Millenia, India
INR 2000K-4500K (estimate) Senior-level Full Time
Tasks
- Architect contact centre transformation solutions
- Build microservices and API first services
- Design Gen AI knowledge bases RAG systems
- Develop voice bots chatbots and email bots
- Ensure security scalability resilience and compliance
- Implement CI/CD pipelines and containerized deployments
- Implement agent assist frameworks and auto quality audit systems
- Integrate IVR CRM ticketing and backend APIs
- Mentor junior developers and collaborate with stakeholders
Perks/Benefits
Skills/Tech-stack
API first | AWS | AWS Lex | Agent Orchestration | Amazon Connect | Avaya | Azure | Azure Cognitive | Azure Cognitive Services | CI/CD | CRM | Cognitive Services | Docker | Embedding Models | Event Driven | Event-driven architecture | GCP | GDPR | Gen AI | Genesys | GitOps | Google CCAI | HIPAA | IVR | Kore.AI | Kubernetes | Language Models | Language Processing | Large Language Models | Microservices | Microsoft Dynamics | NLP | Natural Language | Natural Language Processing | Node.js | PCI DSS | Prompt engineering | Python | RAG | Salesforce | Security Compliance | Semantic Search | ServiceNow | Vector Databases | Yellow.ai | Zendesk
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