Technical Support Engineer (Afternoon/Evening shift) - Prague, Czechia

Tasks

• Collaborate with cross-functional teams
• Educate customers on best practices
• Handle inbound support emails chats and phone calls
• Identify and report support trends
• Make outbound customer calls
• Resolve customer support issues

Perks/Benefits

• Company events and outings
• Employee referral bonuses
• Employer pension contribution
• Flexible time off
• Life insurance
• Meal allowance
• Meal vouchers
• Private medical care

Skills/Tech-stack

Gmail | Google Workspace | Microsoft Office | Salesforce | ServiceNow | Slack | Twilio | Zendesk