Enrollment Coordinator
Tasks
- Communicate program benefits
- Determine eligibility for related plan members
- Document enrollment activity
- Enroll eligible members into CKD program
- Follow enrollment and unenrollment policies
- Handle patient objections
- Make outbound calls to engage and educate members
- Meet enrollment engagement goals
- Obtain missing enrollment information
Perks/Benefits
- N/A
Skills/Tech-stack
Active Listening | Call Center | Call center operations | Customer Service | Eligibility determination | Outbound calling | Sales | Verbal communication | Written communication
Education
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