Lead Analyst

Remote R

USD 95K-125K Senior-level Full Time

@ A...

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Found 21d ago

Tasks

Act as player coach for complex support cases
Coach and mentor team members
Communicate proactively with clients during issue resolution
Conduct incident management and reporting
Contribute to documentation and best practices
Drive high quality resolution for data platform issues
Ensure SLA adherence with technical accuracy
Lead data and analytics support desk
Partner with Engineering and Product on structural improvements
Perform root cause analysis on data defects
Prioritize and triage high impact incidents
Provide technical leadership and day to day guidance
Serve as senior escalation point for SQL ETL ELT data warehouse and BI issues
Support operational tooling for incident tracking

Perks/Benefits

Skills/Tech-stack

Education

Bachelor of Engineering | Bachelor of Science | Master of Science

Roles

Analyst | Data Analyst | Lead | Lead Analyst

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