Lead Customer Order & Fulfillment Specialist
Euless, United States
USD 118K-145K (estimate) Senior-level Full Time
Tasks
- Communicate order commits and status
- Connect to customer portals
- Coordinate cross channel collaboration
- Coordinate warehouse logistics
- Develop standard operating procedures
- Engage in sales activities
- Facilitate order management
- Input orders into internal systems
- Lead Flight Deck projects
- Lead Flight Deck training
- Manage customer inquiries
- Manage inventory and material needs
- Process order intake
- Provide informal guidance to new team members
- Resolve customer complaints
- Ship replacement repair parts
- Support billing and collection
- Support forecasting
Perks/Benefits
Skills/Tech-stack
Billing | Collection | Customer Relationship Management | Customer relationship | Forecasting | Inventory Management | Microsoft Office | Oracle Applications | Order Management | Problem Solving | Project Management | Relationship Management | Shipping | Spotfire | Technical documentation | Warehouse Logistics
Education
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