Logistics Fulfillment Supervisor
Allentown, Pennsylvania, United States
USD 25K-150K (estimate) Mid-level Full Time
Tasks
- Coordinate cross-functional communication
- Ensure KPI execution and service levels
- Ensure compliance with company standards and policies
- Escalate issues
- Handle b2b orders
- Identify workflow improvement opportunities
- Maintain inventory accuracy
- Manage order flow
- Manage order release and delivery terms
- Manage shipment coordination and cross dock operations
- Oversee inventory replenishment
- Perform cycle counts and damage entry
- Reconcile customer tickets
- Resolve inventory discrepancies
- Supervise daily fulfillment operations
- Track and document operational processes
- Train and coach associates
Perks/Benefits
- Accessible location
- Career growth opportunities
- Chocolate at work
- Employee assistance program
- Employee discounts
- Further training
- Premium holiday pay
Skills/Tech-stack
B2B Order Processing | Cross-Docking | Customer Service | Customer service ticketing | Cycle counting | Data reporting | ERP | Inventory Management | KPI Tracking | Microsoft Excel | Microsoft Office | OMS | Order Management | Order processing | Service ticketing
Education
N/A
Regions
Countries
States
Cities
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