Business Analytics Lead (ServiceNow)
Firstside Center Bldg (PA373), United States
USD 91K-185K Senior-level Full Time
Tasks
- Analyze trends and identify risks in asset and configuration data
- Develop executive dashboards and KPIs
- Drive adoption of CMDB CSDM and discovery service mapping
- Identify automation and process improvements for data accuracy
- Lead IT asset management and CMDB data governance initiatives
- Partner with asset owners and infrastructure teams to improve data quality
- Support CMDB certification and audit readiness through monitoring and remediation
- Translate technical data into executive reporting
Perks/Benefits
- N/A
Skills/Tech-stack
Analytics | Asset Management | Business Analytics | Business Intelligence | CMDB | CSDM | Dashboards | Data Governance | Data Quality | Data integration | Discovery | Hardware Asset | Hardware Asset Management | IT Asset Management | ITIL | ITOM | ITSM | Key Performance Indicators | Performance indicators | Service Mapping | ServiceNow | Software asset management
Education
Roles
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