Process Optimization & Documentation Specialist

Tasks

• Analyze end-to-end processes
• Coach teams on process thinking
• Coordinate operational readiness checks
• Create SOPs and work instructions
• Create process flow documentation
• Define documentation templates and standards
• Design process optimizations
• Facilitate process workshops
• Identify bottlenecks and risks
• Identify operational data and compliance risks
• Maintain documentation after system changes
• Manage documentation repository
• Monitor improvements using KPIs
• Participate in UAT and SIT testing
• Support audits and internal controls
• Support process and data governance
• Support transition to business as usual

Perks/Benefits

• Company car
• Discount on utilities
• Hybrid work
• IPhone
• Meal voucher allowance
• Meal voucher reimbursement
• Meal vouchers
• Meal/voucher benefits
• Medical insurance
• Phone allowance
• Public transport reimbursement
• Sports and culture vouchers
• Work laptop

Skills/Tech-stack

Confluence | Data Flows | Data Governance | KPI Tracking | Lucidchart | Miro | Operating procedures | Power BI | Process Documentation | Process Mapping | Process Modeling | Process optimization | RACI | S&OP | SIT testing | SharePoint | Standard Operating Procedures | UAT | Visio | Workshop facilitation