Fulfillment Associate

Tasks

• Assist in on-the-job training
• Attend virtual calls and meetings
• Follow up on customer inquiries
• Identify research resolve customer issues
• Maintain security and privacy
• Perform data entry
• Prepare reports and provide operational data
• Recognize and alert supervisor to operational trends
• Recommend process improvements
• Respond to customer requests via email

Perks/Benefits

• N/A

Skills/Tech-stack

Analytical Skills | Communication skills | Customer Service | Data entry | Issue Resolution | Microsoft Office