Customer Support & Analytics- Representative
Tasks
- Answer email inquiries
- Answer phone inquiries
- Cross-train across functions
- Maintain high service standards
- Process customer requests
- Provide product information
- Resolve product issues
- Track and analyze support metrics
- Work in fast-paced environment
Perks/Benefits
Skills/Tech-stack
Active Listening | Analytics | Communication | Customer support | Excel | MARC | Microsoft Office | Multi-tasking | Problem Solving | SAP | Time management
Education
Associate Degree | Bachelor of Science | High School Diploma
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Customer Support & Analytics- Representative USD 41K-41KCommunication skills | Customer Service | Data Analysis | Email support | ExcelBonus or Profit ShareEntry-level Full TimeWestminster, United States, MD 21157 R1d ago