Cognigy AI Architect
London, England, United Kingdom
GBP 75K-90K (estimate) Senior-level Full Time
Tasks
- Create reusable prompt and tool patterns
- Decide when to use agentic AI and deterministic flows
- Define agentic AI strategy
- Define architecture and design patterns
- Define conversational flow structure
- Define integration model
- Define production-readiness standards
- Define security controls and guardrails
- Define tool calling approach
- Escalate unclear incomplete or risky design issues
- Implement agreed design
- Lead risk reviews and technical governance
- Lead stakeholder workshops and design reviews
- Maintain technical documentation
- Own end-to-end solution design
- Own solution sign off
- Provide technical direction and code review
- Review implementation quality
- Test and debug implementations
- Unblock delivery issues
- Validate design decisions
Perks/Benefits
- Access to EAP scheme
- Access to Funding for Courses
- Annual paid volunteering day
- Company shares after One year tenure
- Cycle to work scheme
- Enhanced parental leave
- Financial wellness support
- Flexible working policy
- Home working technology
- Industry Home Working and Mobility Technology
- Mobility technology
- Paid study leave
- Pension scheme
- Private medical insurance
- Quarterly Awards and Bonuses
- Retail discounts
- Vehicle lease salary sacrifice scheme
Skills/Tech-stack
Agentic AI | Authentication | Barge In | CCaaS | CRM | Cognigy | Containment Optimization | Conversation Design | Conversational AI | DTMF | Debugging | End Pointing | Environment Management | Error Handling | Escalation Points | Fallback Paths | Guardrails | Hallucination prevention | Insights | Intent Journeys | JavaScript | Knowledge AI | LLM prompting | Multilingual Speech | Multilingual speech recognition | Observability | PII handling | Playbooks | Production Support | Prompt Grounding | Prompt engineering | REST API | Repair Prompts | SIP | SSML | STT | Speech Recognition | Speech Tuning | Structured data | TTS | Tool orchestration | Tool-Calling | Turn Taking | Twilio | Voice AI | Voice Friendly Wording | WebRTC | XApps
Education
N/A
Roles
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