Senior Applied AI Partner Solution Engineer - APAC
Tasks
- Coach partner competency center teams
- Conduct platform solution demonstrations
- Integrate talkdesk with CRM and WFM systems
- Lead partner technical enablement plans
- Provide solution design guidance for enterprise requirements
- Provide technical expertise for agentic AI solutions
- Relay partner feedback to product management
- Represent company at partner events and technical conferences
- Support co selling of contact center solutions
- Support partner proof of concept execution
Perks/Benefits
- N/A
Skills/Tech-stack
Agentic AI | As-a-Service | CRM Integration | Contact Center as a Service | Contact center | Customer Experience | Customer Experience automation | Knowledge Management | LLMs | Microsoft Dynamics | Prompt engineering | RTP | Retrieval-Augmented Generation | SIP | Salesforce | Session Border Controller | Session management | UCAAS | Unified communication | WFM | WebRTC
Education
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