Manager Business Performance & Customer Insights (Analytics & SAP/OTC Performance Focus)
Tasks
- Create training and documentation
- Design and build Power BI dashboards
- Develop performance metrics
- Drive customer behavior insights
- Ensure data accuracy and standardization
- Establish dashboard governance
- Identify data accessibility automation opportunities
- Integrate data from SAP ERP and Salesforce
- Maintain Power BI reports
- Perform proactive risk analysis and early warning
- Provide analytics support for process automation
- Support system integration initiatives
- Translate business needs into data solutions
Perks/Benefits
- N/A
Skills/Tech-stack
Analytics | Customer Analytics | Dashboarding | Data Governance | Data Modeling | Data Standardization | Data Visualization | Data integration | ETL | Performance Measurement | Power BI | Process Automation | SAP ERP | Salesforce | System Integration | Tableau
Education
N/A
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