Manager- Data Analytics & Insights
Mumbai, MUM-KND-AFS(AD), IN
INR 600K-1000K (estimate) Mid-level Full Time
Tasks
- Analyze CXHI score trends and dealer rankings
- Analyze customer complaint trends and NPS feedback
- Develop analytical root cause hypotheses
- Generate VOC insights from surveys and contact center data
- Identify bottom quartile dealers
- Monitor CX performance using CXHI
- Prepare CX leadership review dashboards
- Support process transformation with data driven diagnosis
- Track transformation KPI impact and initiative outcomes
- Validate CXHI data integration and calculation logic
Perks/Benefits
- N/A
Skills/Tech-stack
Advanced Excel | CX analytics | Cause analysis | Customer Analytics | Customer Experience | Dashboard Development | Data Interpretation | Data Storytelling | Data analytics | NPS | Power BI | Problem Solving | Root Cause Analysis | Root cause | SQL | Structured Problem-Solving | Tableau | VOC Analytics
Education
N/A
Related jobs
-
Business Analytics INR 1500K-2200KAgile | Business Intelligence | Business Process | Business Process Mapping | ConfluenceMid-level Full TimeBangalore, Karnataka, India6h ago
-
Senior Product Manager, Google Cloud Dataproc INR 2000K-2040KApache Spark | Big Data | Cloud platform | Data analytics | Go-to-marketSenior-level Full TimeBengaluru, Karnataka, India7h ago
-
Data and AI Engineer (Manager) INR 2500K-3380KAWS | AWS Glue | Airflow | Amazon Redshift | Apache KafkaSenior-level Full TimeBengaluru, INDIA, India9h ago
-
Manager - Digital and Technology, Core Finance Data Engineer INR 1500K-2000KAWS | AWS Glue | Amazon Aurora | Automation | AzureMid-level Full TimeIND - Chennai Office, India18h ago
-
Manager - Business Analytics INR 900K-1250KAutomation | Dashboard Development | Data Modeling | Data Quality | Data WarehousingMid-level Full TimeHyderabad, India18h ago
-
Business Analytics, Assistant Vice President INR 1800K-2699KAI | Banking analytics | Dashboards | Data Analysis | Data GovernanceExecutive-level Full TimeONE QUBE, India18h ago
-
Senior-level Full TimeIndia - Remote R18h ago
-
Manager, Data Engineering INR 1600K-2800KAzure | Azure Data | Azure Data Lake | Azure Data Lake Storage | Azure Data Lake Storage ADLSAccidental insurance | Generous Paternity Leave | Generous maternity leave | Medical insurance | Paid leaveMid-level Full TimeRemote - India R1d ago
-
Data Analytics Architect (Looker) INR 1431K-2040KDBT | Data Modeling | Data Visualization | Data integration | DataformProfessional growthSenior-level Full TimeBengaluru, Pune1d ago
-
Azure Databricks | BigQuery | CI/CD | DAX | Data ModelingSenior-level Full TimeBangalore, KA, India1d ago
-
Team Manager - Network Management Analytics Team INR 1900K-2205KAnalytics | Automation | Controls | Data analytics | Due DiligenceFlexible work options | Reasonable accommodationSenior-level Full TimeBangalore, India1d ago
-
Manager, Data Science and Analytics INR 2040K-2400KBigQuery | Cloud Computing | Data Visualization | Data analytics | ETLSenior-level Full TimePune, India1d ago
-
Lead Product Manager, Credit Analytics INR 1950K-2375KAPI Integration | Adoption | Agile | Azure DevOps | Data ArchitectureContinuing education program | Continuous learning | Family-friendly perks | Flexible time off | Health and wellnessSenior-level Full TimeIN - NOIDA CANDOR TECHSPACE SECTOR …1d ago
-
Assistant Manager – S2P Reporting & Analytics INR 900K-1800KDAX | Data Ingestion | Data Lake | Data Modeling | Data QualityMid-level Full TimeUniOps Bangalore Centre, India1d ago
-
Specialized Analytics Manager - AVP - MUMBAI INR 500K-700KChatbot | Dashboard Development | Data Analysis | Data extraction | IBM CognosExecutive-level Full TimeNIRLON KNOWLEDGE PARK BLOCK B7, India1d ago
-
Director - Medical Affairs Analytics INR 1800K-2700KAgent Orchestration | Agentic AI | Agile | Azure | Backlog ManagementExecutive-level Full TimeIN: Lilly Bengaluru, India1d ago
-
AVP, Portfolio Credit Analytics (L10) INR 500K-500KAdvanced Analytics | Champion Challenger | Champion/Challenger Testing | Credit Risk | Credit risk analyticsCareer advancement | Employee wellbeing programs | Flexible working hours | Upskilling opportunities | Work from homeExecutive-level Full TimeHyderabad IN, India1d ago
-
Business Intelligence | Data Mining | Data Validation | Data Visualization | EconometricsMid-level Full TimeGurgaon, India (Mastercard Advisors India)1d ago
-
Manager, Marketing Analytics INR 1800K-2541KA/B | A/B Testing | B testing | Control analysis | Data VisualizationSenior-level Full TimeGurgaon, India (Mastercard Advisors India)1d ago
-
Data Engineer I INR 1327K-2000KApache Hive | Apache Spark | Backlog Management | Data Warehouse | Distributed ProcessingMinimal supervision | Periodic security trainingsMid-level Full TimePune, India1d ago
-
Manager Data Scientist INR 1000K-1300KApache Airflow | Apache Hadoop | Apache Spark | Benchmarking | Data AggregationMid-level Full TimeGurgaon, India1d ago
-
Data Engineer III INR 2800K-3380KAWS | AWS Glue | AWS Lake Formation | AWS Lambda | AWS VPCAccident insurance | Employee assistance program | Flexible working arrangement | Group parental leave | Health insuranceSenior-level Full TimeIndia-Chennai (Ascendas Tech park)1d ago
-
Senior Data Analytics Specialist - VOIS INR 2040K-3065KApache Airflow | BigQuery | Cloud Composer | Cloud Storage | Cloud platformContinuous learning | Global team collaboration | Inclusive growth | Inclusive workplace | Innovation cultureSenior-level Full TimePune, IN1d ago
-
Consultant, Data Analytics & Reporting - Ag & Trading INR 1500K-2000KAWS Glue | AWS Purview | Access Control | Airflow | Apache SparkMid-level Full TimeBangalore, Karnataka, IN India, 5600871d ago
-
Manager, Data Engineering INR 1500K-2000KAWS | AWS Glue | Apache Airflow | Apache Flink | Apache IcebergMid-level Full TimeBangalore, Karnataka, IN India, 5600871d ago