Manager, Enrollment
Tasks
- Analyze trends and escalate risks
- Coach and performance manage team members
- Conduct quality reviews and audits
- Coordinate with admissions pharmacy access and billing teams
- Ensure HIPAA compliance
- Ensure compliance with payer rules and SOPs
- Ensure documentation accuracy
- Identify workflow inefficiencies
- Lead enrollment and intake team
- Manage staffing and scheduling
- Monitor enrollment volumes and eligibility completion
- Remove process barriers affecting turnaround time
- Resolve claim rejections
- Support implementation of new tools or processes
- Track KPIs and report performance metrics
- Update SOPs
Perks/Benefits
- 401k employer match
- Accident and critical illness coverage
- Company paid life insurance
- Hybrid work option
- Medical, dental & vision coverage
- Paid Holidays
- Paid time off
- Tuition reimbursement program
Skills/Tech-stack
Cause analysis | Claim Rejection | Claim Rejection Management | Coaching | Data Analysis | HIPAA | KPI Reporting | Operational Metrics | Patient Eligibility | Performance Management | Pharmacy claims | Process Improvement | Quality Auditing | Root Cause Analysis | Root cause | Specialty Pharmacy | Standard Operating Procedures | Standard Operating Procedures SOP | Team leadership
Regions
Countries
States
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