Manager

Gurugram, Haryana, India

INR 2500K-5000K (estimate) Senior-level Full Time

@ E...

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Found 27d ago

Tasks

Apply NLP to analyze call transcripts and interaction logs
Collaborate with operations to integrate model outputs
Design and execute A B tests to measure impact
Develop machine learning models for automated quality monitoring
Develop machine learning models for call deflection
Develop machine learning models for intelligent routing
Monitor models for drift and degradation
Perform feature engineering on operational data
Prepare model documentation for methodology and metrics
Support end to end model lifecycle data preparation
Train machine learning models evaluate and document models

Perks/Benefits

Skills/Tech-stack

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