Manager of Executive Insights and Analytics
Johns Creek, Georgia
USD 68K-85K (estimate) Executive-level Full Time
Tasks
- Build dashboards and reports using data visualization tools
- Conduct voice of the customer data collection and analysis
- Develop and measure key performance indicators
- Lead analytics reporting and research
- Manage and mentor business analysts
- Manage vendor relationships for voice of the customer
- Oversee reporting design testing validation and implementation
- Partner with business areas to define analytics needs
- Support sales operations customer service and marketing automation initiatives
Perks/Benefits
Skills/Tech-stack
Business Intelligence | Customer Service | Customer service analytics | Dashboard Development | Data Analysis | Data Visualization | Data research | Key Performance Indicators | Marketing Automation | Microsoft Office | Performance indicators | Reporting | Sales analytics | Service analytics | Voice of the Customer
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
Regions
Countries
States
Cities
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