MY - CS - Data Analyst
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
USD 75K-108K (estimate) Mid-level Full Time
Tasks
- Analyze service and operational data trends
- Build dashboards and reports
- Collaborate cross functionally on insights
- Evaluate chatbot performance
- Identify performance gaps and improvements
- Monitor customer service tools usage
- Provide ad-hoc data analysis and reporting
- Support weekly and monthly reporting
- Track customer service KPIs
Perks/Benefits
Skills/Tech-stack
Excel | Google Sheets | Power BI | SQL | Tableau
Education
Associate Degree | Bachelor of Engineering | Bachelor of Science
Roles
Regions
Countries
States
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