Fulfillment Field Technician
Longview, TX, United States
USD 38K-38K (estimate) Mid-level Full Time
Tasks
- Diagnose reception performance issues
- Educate customers on equipment
- Install customer service drops
- Install outlets
- Provide on-call support as needed
- Repair reception performance issues
- Resolve issues from customer equipment to distribution amplifier output
- Suggest service upgrades
- Troubleshoot service drops or outlets
- Use electronic test equipment
- Use online diagnostic tools
- Verify downstream signal levels
- Verify upstream signal levels
- Work overtime when needed
Perks/Benefits
- 401k match
- Advancement opportunities
- Collaborative work environment
- Company vehicle
- Dental benefits
- Free cable and internet
- Group legal plan
- Identity theft protection
- Life insurance
- Medical benefits
- Paid time off
- Per diem
- Recognition programs
- Tuition reimbursement
- Uniforms
- Vision benefits
Skills/Tech-stack
Customer Service | Diagnostic tools | Diagnostics | Electronic test | Electronic test equipment | Level testing | Online diagnostic tools | Signal level testing | Test Equipment | Troubleshooting | Vehicle operation
Education
Roles
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