Desktop Support Officer - Embedded (Part Time)

Tasks

• Collaborate on process improvements
• Coordinate with external third party vendors
• Document support procedures
• Gather customer feedback
• Maintain smooth day to day customer operations
• Maintain up-to-date documentation
• Provide onsite technical support
• Resolve day to day technology issues
• Troubleshoot end-user issues

Perks/Benefits

• Cost price IT equipment
• Employee discounts
• Team events
• Training and development

Skills/Tech-stack

Customer Service | IT Support | MacOS | Networking | Server Administration | Tablets | Technical documentation | Troubleshooting | Voice systems | Windows