Embedded Field Technician

Tasks

• Assist with installation and commissioning
• Conduct network diagnostics
• Configure solutions for staging and acceptance testing
• Develop and maintain support documentation
• Inspect third party installation activities
• Manage vehicle inventory
• Perform break/fix repairs
• Perform preventative maintenance
• Process RMA requests
• Provide feedback to support staff
• Provide guidance to third parties
• Provide onsite technical support
• Provide remote technical support
• Submit incident reports
• Submit work orders
• Support onsite hardware installation
• Troubleshoot hardware issues
• Troubleshoot software issues

Perks/Benefits

• On-call rotation
• Professional growth

Skills/Tech-stack

Commissioning | Customer support | Databases | Documentation | Firewalls | Hardware Repair | Installation | Inventory Management | Network Diagnostics | Networking | Operating Systems | RMA processing | Technical Troubleshooting | Test Planning | Vehicle Inventory Management