Senior Data Analyst (CX)
Tasks
- Analyze large-scale datasets
- Assess LLM output quality
- Automate data tasks
- Build dashboards
- Collaborate with operations support management QA and training
- Communicate findings via presentations and documentation
- Detect performance and behavioral trends
- Ensure clean and accurate data pipelines
- Identify root causes with QA
- Improve ticket routing and SLA tracking
- Integrate LLM outputs with workflows
- Optimize analytics pipelines and data marts
- Refactor DAGs queries and transformations
- Translate business inefficiencies into metrics
- Use LLM tools for analysis
- Write optimized SQL queries
Perks/Benefits
- Device provided
- Employee stock options
- Inclusive culture
- Learning and growth opportunities
- Relocation support
- Remote work
- Work-life balance
Skills/Tech-stack
Airflow | BigQuery | ClickHouse | DAG orchestration | Data Visualization | LLM APIs | Looker | Metabase | Prompt engineering | Python | SQL | Tableau
Education
N/A
Roles
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