Omnichannel Insights & Analytics Lead
18F The Globe Tower, Philippines
PHP 90K-150K (estimate) Senior-level Full Time
Tasks
- Analyze customer usage behaviors
- Build unified customer journey views
- Design multi-channel dashboards
- Develop KPI frameworks
- Drive measurable ROI
- Identify experience gaps
- Lower churn
- Manage reporting systems
- Measure customer effort score
- Measure first contact resolution
- Prioritize analytics initiatives by ROI
- Reduce cost to serve
- Translate analytics into experience generation strategies
Perks/Benefits
- N/A
Skills/Tech-stack
KPI | Machine Learning | Power BI | Predictive Modeling | Python | R | SQL | Tableau
Education
N/A
Related jobs
-
Data & Analytics Manager PHP 480K-612KCRM implementation | Customer Relationship Management | Customer relationship | Data Quality | Data TaggingMid-level Full TimeManila Shared Services Centre , PH, …14h ago
-
AWS | Alteryx | Anomaly Detection | Automation | AzureMid-level Full TimePHL-CORP Taguig City-JBS Manila, Philippines1d ago
-
Invoice to Cash Senior Analyst- Reporting & Analytics PHP 240K-276KAutomation | Dashboarding | Data Transformation | Data Validation | Data VisualizationHybrid work flexibility | Onsite work flexibility | Shift workSenior-level Full TimePH021 Taguig City - Metro Manila, … R1d ago
-
Senior Analytics Consultant PHP 250K-450KAnomaly Detection | Cloud Computing | Compliance | Data Modeling | Data VisualizationMentorship opportunities | Mid shift work | Night shift work | Onsite workSenior-level Full Time110350-PHL-TAGUIG CITY-INTL WELLS FARGO CENTER - …1d ago
-
Compliance & Anti-Financial Crime – Regional Risk Assessment, Analytics & Governance, VP/AVP PHP 420K-600KAnti-Money Laundering | Audit Support | Automation | Bribery And Corruption Compliance | Bribery and CorruptionAnnual vacation | Life insurance | Medical insurance | Retirement benefitsExecutive-level Full TimeManila Net Quad Center, Philippines2d ago
-
Analytics GA4 | Attribution Modeling | Campaign analytics | Data Modeling | Data QualityRemote workMid-level Full TimePhilippines2d ago
-
Analyst, Analytics PHP 480K-600KCustomer Analytics | Data Analysis | Data Transformation | Data Visualization | Data cleaningMid-level Full TimeParañaque City, Philippines3d ago
-
Sales Data Analytics Analyst PHP 480K-600KAd Hoc Reporting | Ad-Hoc | Automation | Business Intelligence | Data AnalysisMid-level Full TimeMandaluyong City, Philippines3d ago
-
Data Modeling | Data Quality | Data Visualization | ERP | ForecastingCareer growth | Health insurance | Life insurance | Night shift differential | Paid time offMid-level Full TimeAngeles, Central Luzon (Region III), Philippines3d ago
-
Manager, Finance Analytics PHP 480K-504KAutomation | Correlation Analysis | Dashboarding | Data Cleansing | Data PreparationFlexible shift schedule | Hybrid work scheduleMid-level Full TimeMuntinlupa City, Metro Manila, Philippines R4d ago
-
Data Analyst (Customer Experience Management – CXM/CEM) PHP 444K-456KBusiness Intelligence | Cause analysis | Customer Analytics | Customer Experience | Customer Experience ManagementHybrid work schedule | Morning shift | Onsite days 3 times per week | Project-based contractMid-level Full TimeTaguig, Metro Manila, Philippines4d ago
-
Technical Lead, Machine Learning THB 840K-840KDPO | Data Pipelines | Distributed Training | Fine Tuning | GPU infrastructureCareer growth opportunities | Equity compensation | Remote workSenior-level Full TimeRemote Europe R5d ago
-
Data Analysis | Data Management | Data Visualization | Data cleaning | Data reportingDental insurance | Employee engagement activities | HMO & Insurance | Life insurance | Maternity leaveMid-level Full TimeOrtigas, Alabang, Pampanga, Cebu, Philippines R6d ago
-
Web3 Security Data Analyst PHP 630K-720KAnomaly Detection | Apache Flink | Apache Spark | Blockchain Analytics | Data MiningMid-level Full TimeAsia R6d ago
-
Investment Data Analyst (Private Markets) PHP 540K-720KData Management | Data Operations | Data Quality | Excel | MacrosMid-level Full TimeManila, Philippines6d ago
-
Officer 3, Accounting Data Analyst PHP 420K-480KDashboard Development | Data Analysis | Data Quality | Data Transformation | Data VisualizationDiscounted gym memberships | Flexible working | Life assurance | Medical insurance | Pension schemeMid-level Full TimePasig, NCR, Philippines6d ago
-
Officer 3, Finance Data Analyst PHP 350K-420KDashboard | Data Analysis | Data Cleansing | Data Transformation | Data ValidationDiscounted gym membership | Flexible working | Life assurance | Medical insurance | Pension schemeMid-level Full TimePasig, NCR, Philippines6d ago
-
Mid-level Full TimeTaguig, Philippines7d ago
-
Reporting & Analytics Expert PHP 80K-160KDAX | Data Modeling | Data Quality | Data Visualization | Data integrationDaily meals | Development programs | Flexible work setup | Hybrid work | Shuttle ServicesSenior-level Full TimeTAGUIG CITY, PH, 16347d ago
-
Backtesting | Binomial trees | Black-Scholes | DEX Trading | Data ProcessingEnglish coordination | Fast-paced environmentMid-level Full TimeAsia8d ago
-
Manager, Reporting, Advanced Analytics and Automation PHP 540K-720KAI Agents | AI Builder | Agentic AI | Azure | Copilot StudioHybrid work environment | Professional development and learning | Well-being and inclusionMid-level Full TimeManila, Manulife Business Processing Services, Philippines8d ago
-
Brand Health | Brand health measurement | Concept testing | Customer satisfaction | Data QualityEmployee assistance program | Flexible working environment | LinkedIn Learning | Volunteer time offSenior-level Full TimePasig City, 00, Philippines9d ago
-
Senior Data Analyst, Trading PHP 100K-180KData Modeling | Data Visualization | Machine Learning | Neo4j | NoSQLSenior-level Full TimeAsia R9d ago
-
Azure Data | Azure Data Factory | Business Central | Data Cleansing | Data FactoryComprehensive healthcare | Growth opportunities | Life insurance | Maternity leave | Mental health supportMid-level Full TimePhilippines - Remote R9d ago
-
Associate Manager, Global Analytic Insights PHP 360K-360KCustomer satisfaction | Customer satisfaction analysis | Data Visualization | Driver analysis | ForecastingMid-level Full TimePHL Quezon City - UP Ayala …9d ago