Open Enrollment Specialist
Tasks
- Apply healthcare and insurance processes
- Assist members and brokers
- Document customer interactions
- Handle inbound calls
- Meet productivity quality and attendance expectations
- Navigate multiple software applications simultaneously
- Provide empathetic customer service
- Research and resolve policy related issues
- Resolve enrollment and benefits inquiries
Perks/Benefits
- 401k retirement plan
- Employee assistance program
- Health Spending Account HSA
- Life insurance
- Long-term disability
- Medical/Dental/Vision
- Paid time off
- Short-term disability
- Transportation benefits
Skills/Tech-stack
Attention to detail | Call Center | Customer Service | Data entry | Enrollment processing | Healthcare knowledge | Inbound Calling | Insurance knowledge | Multitasking | Problem Solving
Education
N/A
Related jobs
-
Open Enrollment Specialist USD 40K-40KCall Center | Communication | Customer Service | Documentation | Healthcare insurance401k retirement plan | Dental insurance | Disability insurance | Employee assistance program | Health savings accountMid-level ContractSalt Lake City, Utah, USA R1d ago
-
Remote Open Enrollment Specialist USD 34K-34KCase management | Communication skills | Critical Thinking | Customer Service | Documentation401k retirement plan | Dental insurance | Employee assistance program | Health spending account | Life insuranceEntry-level ContractBirmingham, Alabama, USA R5d ago
-
Remote Open Enrollment Specialist USD 34K-34KCase management | Communication | Critical Thinking | Customer Service | Data entry401k | Employee assistance program | Health Spending Account HSA | Life insurance | Long-term disabilityEntry-level ContractAtlanta, Georgia, USA R5d ago
-
Enrollment Associate USD 40K-46KConsultative Sales | Customer Relationship Management | Customer Service | Customer relationship | Customer relationship management (CRM)Counseling services | Flexible schedules | Health, dental, vision coverage | Paid Holidays | Paid time offEntry-level Full TimeUnited States Remote, United States R18d ago
-
Call Center | Case management | Communication | Critical Thinking | Customer Service401k | Employee assistance program | Health spending account | Life insurance | Long-term disabilityMid-level ContractPhiladelphia, Pennsylvania, USA R26d ago
-
Remote Open Enrollment Specialist USD 34K-34KBenefits Enrollment | Call Center | Call center experience | Customer support | Healthcare401k | Employee assistance program | Flexible work remote | Health Savings Account (HSA) | Life insuranceEntry-level ContractOrlando, Florida, USA R26d ago
-
Compliance Management | Customer Service | Data Analysis | Database Management | EmailRemote workMid-level Full TimeWestborough, MA, United States R1mo ago