Operations Analytics Manager - Retail Operations
Bexhill / Hybrid - 37, United Kingdom
R
GBP 56K-68K (estimate) Mid-level Full Time
Tasks
- Coordinate initiative benefit tracking
- Create performance dashboards and reporting
- Develop customer journey insights
- Drive continuous improvement and process redesign
- Lead operational analytics delivery
- Manage and coach analysts
- Partner with operational leaders for trust analytics
- Support three year plan opportunities
- Translate operational data into recommendations
Perks/Benefits
- Annual leave plus bank holidays
- Cycle to work scheme
- Dental plans
- Discounted and free onsite facilities
- Discounted health assessments
- Discounts and cashback
- Employee assistance programme
- Flexible hybrid working
- Health care cash back plans
- Income protection
- Life assurance
- Matched pension contributions
- Mental health app
- Private medical insurance
- Tech schemes
Skills/Tech-stack
Analytics governance | Coaching | Customer Journey | Customer journey mapping | Dashboards | Data Storytelling | Data Visualization | Data analytics | Data-Driven Decision Making | Data-driven | Decision Making | Journey Mapping | Operational analytics | People leadership | Performance reporting | PowerBI | Process Redesign | ROI analysis | Stakeholder management
Education
N/A
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