Operations Associate (Order Processing & Fulfillment)
Remote (Asia Pacific region)
R
INR 1000K-2400K (estimate) Mid-level Full Time
Tasks
- Adhere to service level agreements
- Coordinate with finance and customer support
- Coordinate with vendors
- Maintain accuracy and compliance
- Maintain time stamped documentation
- Manage order lifecycle
- Provide shift handovers with escalations
- Report system issues to engineering
- Resolve order bottlenecks
- Track dispatch and delivery
- Verify payments and order data
Perks/Benefits
Skills/Tech-stack
Customer support | Ecommerce | Logistics | Order Management | Payment verification | Process Documentation | Service Level | Service Level Agreement | Shift handover | Vendor management
Education
N/A
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