Order Fulfillment Supervisor Full Time
Tasks
- Communicate issues to home office and club leadership
- Ensure SLA compliance
- Handle inventory discrepancies
- Handle returns and determine resolution
- Identify expired or short dated items
- Lead omni fulfillment operations
- Maintain BOPIC curbside and ship from club SOP compliance
- Maintain safe and organized work area
- Manage omni team members
- Manage staffing and department coverage
- Monitor employee productivity
- Package orders securely
- Pick merchandise using pick list and RF scanner
- Print shipping labels and packing slips
- Process member orders
- Review daily and weekly OMNI reporting
- Set performance goals and deadlines
- Stage and organize orders
- Train and coach order fulfillment team
- Update merchandise locations and equipment
- Verify merchandise with RF scanner
Perks/Benefits
- 401k retirement plan
- Dental insurance
- Employee stock purchase plan
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Skills/Tech-stack
Coaching | Handheld Scanner | Inventory Management | Operational reporting | Order fulfillment | Performance Monitoring | RF scanning | SOP compliance | Supply management | Training | Workforce Management
Education
N/A
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