Area Manager, Fulfillment Operations
Tasks
- Audit packing guides and labeling compliance
- Conduct operational incident investigations
- Coordinate operational alignment with merchants and partners
- Coordinate shipment mode selection in WMS
- Create root cause analysis reports
- Define corrective actions and preventative measures
- Develop and audit standard operating procedures
- Ensure OSHA and safety compliance
- Maintain SLA compliance for orders
- Manage B2B fulfillment execution
- Manage inventory lot hold and release in WMS
- Monitor and improve fulfillment metrics
- Oversee kitting and value added services
- Report end of day operational status and risks
- Resolve missed pickups and carrier no shows
- Schedule and manage carrier pickups
- Track days of backlog and production progress
Perks/Benefits
- 401k match
- Dental insurance
- Flexible time off
- Life insurance
- Medical insurance
- Paid Holidays
- Paid maternity & parental leave
- Paid sick leave
- Vision insurance
- Wellness days
Skills/Tech-stack
ASIN | Amazon Transparency | Cause analysis | Corrective actions | GS1 128 | GTIN | Inventory Lot Hold | Inventory Release | Kitting | Management System | OPH | OSHA compliance | Operating procedures | Operational Metrics | Order fulfillment | Preventative Measures | Prop 65 | Retail compliance | Root Cause Analysis | Root cause | SLA management | Standard Operating Procedures | UPH | VCPO | Warehouse Management | Warehouse Management System
Education
N/A
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