Senior Analyst, Engagement Analytics
Dallas, TX - Hybrid (3x in office/week); New York, New York, United States
R
USD 100K-115K Senior-level Full Time
Tasks
- Analyze agent and care coordinator performance
- Automate reporting with AI
- Build attribution frameworks
- Build funnel and conversion measurement
- Create dashboards and reports
- Define KPIs and reporting infrastructure
- Develop conversion benchmarks
- Document data sources and methodologies
- Handle ad-hoc analytics requests
- Identify drop off root causes
- Translate insights into recommendations
Perks/Benefits
- 401k company match
- Dental insurance
- Hybrid schedule
- Life insurance
- Long-term disability
- Medical insurance
- Paid parental leave
- Paid time off
- Short-term disability
- Vision insurance
Skills/Tech-stack
AI tools | Attribution Modeling | CRM data | Conversion Tracking | Dashboarding | Data Analysis | Funnel analytics | KPIs | Multi-Touch Attribution | Multi-touch) | Power BI | Python | SQL | Salesforce | Tableau
Education
N/A
Roles
Regions
Countries
States
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